1. General Provisions
These General Terms and Conditions (hereinafter: GTC) govern the legal relationship between the FuturoPets webshop (futuropets.com) and its customers. By using the webshop, you accept the following terms.
2. Service Provider Details
Name: FuturoPets
Website: futuropets.com
E-mail: info@futuropets.com
3. Ordering Process
Orders can be placed via the website. Order confirmation will be sent via e-mail. The contract is concluded upon receipt of the confirmation.
4. Prices and Payment
Prices are in Hungarian Forint (HUF) and include VAT. Payment can be made via bank transfer or online credit card.
5. Shipping
Delivery time is generally 5-14 business days. Precise shipping terms can be found on the Shipping page.
6. Right of Withdrawal
In accordance with EU directives, you have the right to withdraw from the purchase within 14 days without providing any reason. Please notify us of your intention to withdraw via e-mail.
7. Warranty
Our products are covered by warranties as required by applicable laws. In the event of a defective product, please contact us.
8. Data Management
Your personal data is processed in accordance with our Privacy Policy.
9. Legal Disputes
In the event of a potential legal dispute, Hungarian law shall apply, and Hungarian courts shall have jurisdiction.
Last updated: October 2026